Strata-Specific Questions

For most questions, the information applies to the whole of Jacksons Landing – see Frequently Asked Questions on the left of each page.
However, some information is different for different stratas.
You can email the strata committee here.

Visitor Parking

With only 12 visitor parking spaces available to be shared between The Elizabeth and the Rum Store, steps have had to be taken to ensure this valuable resource is shared equitably and not monopolised by residents with more cars than parking spaces or by residents with long term guests.
Complaints have been made against the use of bollards, but unfortunately there are some residents who regularly flaunt the visitor parking restrictions, and use the spaces for additional vehicles on a semi-permanent basis.
At this time we are able to provide the parking without using the bollards, but should the abuse begin again, the policy will be reinstated.
If your guest is going to stay more than 24 hours you should inform the Gatehouse of the period required so that the security guards know the vehicle is legitimately parked.
As an alternative, you can save yourself the hassle and obtain a Visitor Parking Permit from Council for $48 for street parking.

Resident Parking

Residents are reminded that vehicles should be properly parked within the allotted parking spot(s) and the vehicle should not protrude beyond the markings on the floor. Additional residents cars cannot be parked within the residents’ area.
If there are additional residents within the apartment beyond the number of allocated parking spots you can apply to Council for a Resident Parking Permit.


The Elizabeth has 4 lifts of which each apartment has access to 2 lifts – one with secure access from/to your apartment and one from the lobby area on your floor.
To help keep a high level of access to the apartment it is incumbent on all residents to report lift problems.
During periods of lift outage JLEM/Gatehouse will provide online updates via this website.
If a lift is reserved for a move and the paired lift malfunctions, the security guards are instructed to return the reserved lift to use by all residents.
The lifts are currently being replaced so that only one in each tower is currently operational. Once the works are completed – expected to be May 2021 – there will be a material improvement in the lift service.
The latest update on the lifts is provided in a newsletter and a timetable.

Garbage Collection

Recycling waste should be pu/a>t into the appropriate receptacle clearly marked within your shared garbage room. This rubbish is collected from the garbage room each day except Sundays and public holidays.
Collection from the main garbage area:
General waste: Friday
All recycling: Tuesday

Architectural standards

These Standards must be read in conjunction with the Architectural Standards for the Community Association.
Design Concept: The Elizabeth was designed by Robin Dyke of Jackson Dyke. The northern facade of the original building has been maintained.
Security Grilles: Security grilles are permitted on ground floor doors and windows and shall match the colour of the door or window, and equal to ‘Crimsafe’ TM (ph) 02 9536 1555.
Light Fittings: The light fittings on external balconies cannot be replaced.
Satellite Dishes: If Satellite Dishes are installed, they shall be located on the western lift motor room roof.
Real Estate Signs: Only one ‘For Sale’ or ‘For Lease’ sign is permitted in the building at any one time.

Moving in or Out

Please complete below documents and forward to the Resident Services Manager at, or call the office located on 45 Bowman St on 02 9518 8656.

Office is open from 8:30am to 5:00pm Monday to Friday, 8:30 to 1:00pm Saturday. All after hour enquiries please contact the Gatehouse on 02 8565 9494 (24/7).


Click here to download a copy of the Moving Procedure.

Click here to download a copy of the Moving Request Form.