How do I report a defect?

Apartment owners have a 3-month defect liability period from the date of settlement. There are also defects that are identified after the 3-month period. If you identify a defect, report it to Customer Care (1800 682 215). If you need clarification on the best course of action regarding a potential defect, email Estate Management, or call them on 02 9518 8656. Tenants should contact their estate agent in the first instance.