Each building has its own rules for moving in and out. You can see them by going to your building page, where you can download a copy of the procedure. In general, you need to book all moves with the Resident Services Manager, pay a bond against damage to the common property, and have the move supervised by a security officer. If you have moved into a new building and need large items (eg fridge, lounge suite) delivered, you will also need to book this in but with our Security team, so that you do not conflict with others moving in.
Resident Services Manager
02 8565 9400
Jacksons Landing Security
02 8565 9494
Moving In and Out Procedures (Click below to Download)
SP62661 The Elizabeth
*Ad Hoc Guard Required (AFS)
To Book a Move
Unless otherwise states within the moving procedures for your building, please complete below documents and forward to the Resident Services Manager at firstname.lastname@example.org.
Alternatively please visit the estate management office which is open from 8:00am to 4:30pm Monday to Friday. For all after hour inquiries, please contact the Gatehouse on 02 8565 9494 (24/7). Please note: Security does not have authority to confirm bookings for the move. All after-hours requests will be attended to during business hours.
PLEASE NOTE, DO NOT BOOK THE MOVE WITH YOUR REMOVALIST UNTIL YOUR BOOKING HAS BEEN CONFIRMED THROUGH EITHER THE RESIDENT
SERVICES MANAGER OR YOUR BUILDING MANAGER. IF ANY REMOVALISTS ARE ONSITE AND THE MOVE HAS NOT BEEN CONFIRMED, THEY WILL BE
TURNED AWAY AND ANY COSTS ASSOCIATED WITH THIS WILL BE BORNE BY THE MOVING RESIDENT.
Click here to download a copy of the Moving Request Form.
Ad Hoc Booking (AFS)
To book an Ad Hoc Guard please complete Ad Hoc Guard Order Form & Moving Request Form (above) and return to the Resident Services Manager with EFT Receipt.
Buildings required to have an Ad hoc Guard to be on site for moving in or out:
- Knox on Bowman
- Distillery Hill
- McCafferys Hill